SPECIALISTS
Fast response and resolution times, exceeding customer satisfaction.
Who we are
Systims is a privately owned independent company in London that has been supplying IT Services worldwide since 2010. Our ethic is to treat each client as if they are our only client to ensure they get unparalleled levels of service.
Our key focus is to provide our clients with excellent unrivalled professional support and solutions that are tailored to their organisational needs to keep their business working.
Our objective is to optimise every client’s network for performance, security, functionality, and reliability whilst lowering the total cost of ownership.
Our expertise, agile resources and team of experienced engineers make us a steady pair of hands when it comes to orchestrating change, embedding skills and securely enabling new ways of working.
Our Values
We are proud of our work and the value we bring to our clients. We are similarly proud to be able to build the long-term partnerships we experience with our clients. These working relationships breed a familiarity both with the people and the networks with which we work and this has a positive effect on the support and service levels we provide.
We are fortunate to have a group of individuals at Systims who are extremely personable and enjoy both their work and daily contact with clients. This gives Systims energy and dynamism which makes it an extremely enjoyable working environment that emanates through to our clients. Our staff have many years of industry experience ensuring first class support and service is provided at all times.
Our Customers
Our customers benefit from our service desk and onsite engineering teams providing support through qualified professionals, who are not only technical experts but are highly customer focused.
Our clients come from all over the globe in varied market areas including finance, legal, manufacturing, logistics, healthcare, marketing, distribution, construction, retail and professional services.
At Systims we completely understand the challenges and opportunities you face and through understanding how your business ticks we can make sure we are making the right recommendations for your business both for now and in the future.
Our Services
We believe in helping companies become profitable, making each day productive and stress-free by creating a healthy IT Infrastructure.
Running a successful business is exciting, nothing can dampen that excitement more than IT problems, we bring your excitement back.
To us, a healthy working environment is having IT that just works and knowing that there is a caring team at the end of the phone if something goes wrong.
Productivity is enhanced when your IT works for you, not the other way round. To us, this means being able to get hold of the right person at the right time.
Reliable
We are here Mon – Fri 9am to 5pm to give you support. You’ll always deal with real and friendly people and no automated telephone services.
Proactive
When things are wrong, we make them right. When things are right, we keep them that way and make them even quicker, more reliable, and more efficient.
Thorough
Our engineers have a wealth of knowledge and experience across a range of services and we also provide strategic advice on the latest trends and how you can plan for the future.
Responsive
We respond quickly to your inquiries and carry this through in the service we provide every day. We pride ourselves in our guaranteed response times and if we cant help on the phone we will often send an engineer to you on the same day.
Friendly
Our customers like that we are approachable and friendly. They feel happy picking up the phone and know that we can explain things jargon-free. We like to build a harmonious relationship with you, that will be successful for years rather than months.
Honest
We insist on honesty and transparency in everything we do. We have highly experienced consultants and never offer inappropriate solutions. We promise to be frank, open and upfront in our advice and provide only the highest possible level of service to all our clients.
Why us?
SERVICE
You’re in safe hands with our team of specialists with expert knowledge and experience.
QUALITY
Our mission is to provide friendly local, professional tech support, available 24/7 if you need it.
VALUE
Reduce your overheads and improve efficiency by leveraging our methodologies.
REPUTATION
We’ve earned the trust from many clients and are known as the go to specialists.
RELATIONSHIP
We are passionate about building long-term partnerships and helping your business succeed.
